Terms Of Service

1. Acceptance of Terms
By registering for or using the Elevating Standards learning platform ("the Platform"), you agree to these Terms and Conditions and to the Privacy Policy. If you do not agree, please do not use the Platform.

2. About the Platform
The Platform is operated by [DCT / entity name] to provide training, assessment, and certification for tour guides. We may update, suspend, or discontinue any part of the Platform at any time.

3. Eligibility and Registration

• You must be at least [18] years old and be a licensed tour guide or a person seeking to become one.
• You must give accurate, complete, and current information and keep it updated.
• You may be asked to verify your identity and licence status.

4. Your Account

• You are responsible for keeping your login details confidential and for all activity under your account.
• Do not share your account with anyone else.
• Tell us immediately if you suspect unauthorized use.

5. Acceptable Use
You agree not to:

• Cheat, or help others cheat, in any assessment
• Copy, record, share, or sell course materials without permission
• Upload unlawful, offensive, or misleading content
• Attempt to hack, disrupt, or gain unauthorized access to the Platform
• Use the Platform for any purpose that is unlawful or harms the reputation of [DCT / the destination]

6. Courses, Assessments, and Certification

• Certificates are awarded only after you meet the stated requirements.
• We may verify, suspend, or withdraw a certificate if it was obtained through false information or misconduct.
• Certification does not replace any licence or permit required by law to work as a tour guide.
• Passing, results, and renewal are subject to the rules published on the Platform.