Frequently Asked Questions

DTGP stands for Dubai Tour Guide Program, which is designed for candidates who want to obtain a Dubai Tour Guide License as a new tour guide. DTGU stands for Dubai Tour Guide Update Program, which is designed for existing Dubai tour guides who need to renew their tour guide license.

The programs are available in English and Mandarin.

No. You need to have a valid Dubai Tour Guide License from to conduct tour guiding in Dubai.

The Dubai Tour Guide License is valid for 2 years.

After obtaining the tour guide license, you can guide through a tour company or establish your own tour company by applying for the appropriate business license. A tour guide license alone does not allow a guide to deal directly with tourists or customers independently.

No. Tour guides cannot conduct tours with an expired license, even if the renewal process is underway. Guiding with an expired license may result in fines by inspectors.

For Dubai Tour Guide inquiries, contact dubaitourguide@dct.ac.ae or call / Whats app on 04-4032828.

Candidates have 90 days to complete the program from the date they paid the program fees. The same timeframe applies to the Mandarin program.

No. Completion time depends on the candidate. The license can be obtained once all required videos, assessments, documents and program requirements have been completed successfully.

DTGP is accessible online at any time and from anywhere. However, the interview and practical assessment must be booked and conducted during the available time slots. Once you reach these stages, the available booking times will be displayed in the system. All times shown are in UAE time.

Yes. However, for live one-to-one online assessments, candidates must use a laptop and keep their camera and microphone switched on throughout the assessment.

Yes. You can access and complete the online components from anywhere with a stable internet connection. Please keep in mind that all times shown in the system are UAE time.

Microsoft Teams is used for live one-to-one assessments. Candidates must use a laptop with their camera and microphone switched on throughout the assessment.

DTGP English: AED 7,520. AED 500 is paid at the interview stage, with the remaining amount paid when starting the program after passing the interview. A 40% discount is currently applicable till end of Dec 2026. DTGP Mandarin: AED 9,830. AED 500 is paid at the interview stage, with the remaining amount paid when starting the program after passing the interview. A 40% discount is currently applicable till end of Dec 2026. DTGP is offered free of charge for UAE nationals.

Fees must be paid according to the program payment structure; additional installment arrangements are not available.

Online payment only is accepted. Cash and cheques are not accepted.

Course fee payments are non-refundable and non-transferable.

DTGP includes five main assessment stages: Interview, Dubai Way Final Assessment, Knowledge Assessment, Skills Development Assessment and Practical Assessment.

Interview: 1 attempt is allowed. If the candidate does not pass, a retake fee of AED 220 applies for each additional attempt, with a maximum of 6 attempts within 90 days from having the documents verified. Dubai Way Final Assessment: 4 attempts are allowed. If the passing grade of 80% is not achieved, a retake fee of AED 375 applies for 4 additional attempts. Knowledge Assessment: 3 attempts are allowed. If the passing grade of 75% is not achieved, a retake fee of AED 220 applies for an additional attempt. Skills Development Assessment: 3 attempts are allowed. If the passing grade of 85% is not achieved, a retake fee of AED 220 applies for an additional attempt. Practical Assessment: 2 attempts are allowed. A retake fee of AED 220 applies if an additional practical assessment attempt is required. All retake attempts must be completed within the 90-day program timeframe. Retake fees apply to all nationalities, including UAE nationals.

1. Must be 18 years old or above. 2. Must have a minimum of high school education. 3. Must have a valid Emirates ID and UAE residence visa at the time of application. 4. Must have good conduct and must not have been convicted of an offence affecting honor, integrity or public morals. 5. Must successfully complete basic First Aid program. 6. Must have acceptable English-language knowledge when applying for the English program."

1. Valid Emirates ID. 2. Valid Dubai Police Clearance Certificate. 3. Passport size photo with white background 4. Academic Certificate (attested if issues from overseas or private school/university in the UAE) 5. Signed NOC letter from sponsor in the format provided (for non-Emirati applicants)

Candidates have 14 days from creating a new account to complete the required steps and make the interview fee payment. Required documents must be uploaded and verified within this 14-day timeframe before the interview payment.

Yes, if they are issued in a foreign language. Foreign-language documents must be translated into English. Where attestation is required, the certificate can be authenticated by the relevant embassy and then verified by the UAE Ministry of Foreign Affairs.

Yes, if the certificate is issued by a private university in the UAE. No, if the certificate is issued by a federal university in the UAE, such as HCT, Zayed University or UAE University.

You can apply through the Dubai Police website or the Dubai Police mobile application.

You can obtain a First Aid certificate from an approved health and safety training center in the UAE. The certificate must be uploaded within the 90-day DTGP timeframe.

The candidate's sponsor should issue the NOC letter. It should clearly state that there is no objection to the named candidate, including their Emirates ID number, attending the Tour Guide training course and obtaining a Dubai Tour Guide License in order to work as a tour guide.

Tour guides have 90 days to complete DTGU from the date the program fee is paid. However, the program must be completed successfully before the current tour guide license expires to avoid interruption or applicable fines. The same timeframe applies to the Mandarin program.

No. Completion time depends on the tour guide. The renewed license can be issued once all required program components and assessments have been completed successfully.

Tour guides can register for the renewal/update program 3 months before their license expiry date.

The renewed license validity is extended from the expiry date of the previous license.

No. Tour guides cannot conduct tours with an expired license, even if the renewal process is underway. Guiding with an expired license may result in fines by inspectors.

DTGU is an online program and can be accessed at any time and from anywhere. All times shown in the system are UAE time.

Yes you can.

Yes. You can complete the online program from anywhere with a stable internet connection. Please keep in mind that all times shown in the system are UAE time.

DTGU English: AED 1,020, payable in full upon enrolment. DTGU Mandarin: AED 3,020, payable in full upon enrolment. DTGU is offered free of charge for UAE nationals. Currently we are offering 40% discount on all our courses till end of Dec 2026.

Full payment is required upon enrollment in the program.

Online payment only is accepted. Cash and cheques are not accepted.

Course fee payments are non-refundable and non-transferable.

DTGU includes three main assessments: Dubai Way Final Assessment, Knowledge Assessment and Skills Development Assessment.

Dubai Way Final Assessment: 4 attempts are allowed. If the passing grade of 80% is not achieved, a retake fee of AED 375 applies for 4 additional attempts. Knowledge Assessment: 3 attempts are allowed. If the passing grade of 75% is not achieved, a retake fee of AED 220 applies for an additional attempt. Skills Development Assessment: 3 attempts are allowed. If the passing grade of 85% is not achieved, a retake fee of AED 220 applies for an additional attempt. All retake attempts must be completed within the 90-day program timeframe. Retake fees apply to all nationalities, including UAE nationals.